Due to state alcohol laws, we are unable to ship wine to every state. At this time, we are able to ship within Michigan and to Indiana, Illinois, Ohio, Wisconsin, Missouri, and Florida.
We utilize 4-pack, 6-pack and 12-pack containers when shippng our wine bottles. In to keep your shipping costs down, please keep your Shopping Cart quantities at 4 bottles, 6 bottles, 12 bottles or multiplies of 12.
Wine shipments require an adult signature (21 years of age or older) upon delivery so please make sure an adult will be able to sign for your shipment.
We utilize UPS for our wine shipments. They require an adult signature for delivery acceptance. UPS will attempt delivery 3 consecutive days and, if there is not an adult to accept the delivery after the 3rd attempt, UPS will return it to us. If you do not expect to be home for the shipment you can have the shipment directed to a “UPS Access Point” near you. “UPS Access Point” locations are local businesses that offer a convenient alternative option to receive packages. To locate your nearest “UPS Access Point”, please visit “UPS Access Point Locations”. To search, please enter your address or postal code into the search bar and click ‘Find’. The site will then display the closest UPS Access Points to your location.
By Michigan law, we cannot accept returns on alcohol for exchange or refund unless the wine is demonstrably spoiled or contaminated or the container is damaged to the extent that the contents would likely be of an unsanitary nature or unfit for consumption. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.
Please send an email to info@boathousevineyards.com to arrange for the return of a spoiled or contaminated product. Once the wine is received, you will receive a full refund, including shipping and handling charges. Please contact Jan Weber, our Tasting Room manager, at (231) 883-3383 for return instructions.